Insurance and Claim Senior Specialist


Responsibilities:
- Insurance Management: Procure and manage insurance policies to ensure adequate coverage for our company's shipments and operations.
- Risk Assessment: Conduct risk assessments for each shipment and provide recommendations for appropriate insurance coverage and risk mitigation strategies.
- Claim Processing: Handle the end-to-end claims process, including claim documentation, submission, negotiation with insurance providers, and settlement.
- Documentation: Maintain accurate and organized records of insurance policies, claims, and related documentation.
- Communication: Serve as the primary point of contact for internal stakeholders, external partners, and insurance providers regarding insurance matters and claims.
- Compliance: Stay updated on relevant regulations and industry standards to ensure compliance with legal requirements and best practices.
- Risk Mitigation: Identify potential areas of risk within our operations and implement proactive measures to minimize risks and losses.
- Continuous Improvement: Evaluate and enhance insurance policies, claim processes, and risk management strategies to optimize efficiency and effectiveness.
- Customer Service: Provide timely and professional assistance to clients regarding insurance-related inquiries and claims issues.
- Dispute Resolution: Address any disputes or discrepancies related to insurance claims in a fair and equitable manner, seeking resolution to maintain positive relationships with stakeholders.
Qualifications:
- Bachelor's degree in Business Administration, Risk Management, Insurance, Logistics, or a related field.
- Previous experience in a similar role within the freight forwarding or logistics industry.
- Strong understanding of insurance principles, policies, and claims processes
- Excellent communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.
- Detail-oriented and organized, with strong documentation and record-keeping abilities.
Why Join Us:
- Opportunity to work with a dynamic team in a fast-paced and growing industry.
- Collaborative and supportive work environment.
- Chance to make a meaningful impact and contribute to the success of our company.
If you are a motivated and experienced Insurance and Claim Specialist looking for a new challenge, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience and qualifications. We look forward to reviewing your application and potentially welcoming you to our team at Manuport.
Step 1
Apply
No cupcakes needed. Or rap CVs or resumes either. Simply make it easy for us to see how great you are.
Step 2
Interview
Come prepared, ask us questions, and be sincere. Interviews are about finding a great match, for both sides.
Step 3
Decision
If you like what you see, and we like what we hear, we’ll officially invite you to join our team.
Quotes
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We don’t do politics or fluff. Just a bunch of people who go all-in, back each other, and get the job done. Differently.
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There’s no micromanagement here. You get trust, responsibility, and support. Yes, in that order.
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At MPL, innovation doesn’t follow, it leads. We build smarter flows, faster links, and a culture that’s always one step ahead. That’s how we do things differently.
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Every day at MPL is a fresh adventure. From tackling new challenges to celebrating wins, we thrive on the buzz of constant energy and growth.
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It’s not just a job, it’s your chance to grow, be bold, lead, and make a difference.
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